FAQ
Third Party Liability
Third Party insurance is the basic cover required by Law for every vehicle driven on the roads in the State of Qatar and our policy protects you from any financial liability resulting from an event where a third-party sustains a loss that is your fault.
This motor insurance covers:
Compulsory Legal Liability incurred for accidental bodily injury to and/or death of any third party and/or third party property damage arising out of use of your vehicle.
Motor insurance gives protection to the vehicle owner by paying for Third Party Liability determined as per law against the owner of the vehicle.
Third Party Insurance is a statutory requirement.
Legal Liability is paid in full to the extent of liability incurred as per law.
Third Party Liability premium is calculated as per the tariff fixed by the government authorities.
One year (365 days) from the date of policy issuance.
Yes, your insurance policy is renewable. Seib Insurance will make best efforts to notify you in advance of the renewal date. You can contact us on +974 4402 6888 during working hours between 8am and 5pm, Sunday to Thursday (excluding public holidays), to arrange for renewal terms or visit our offices located at Airport Road, Doha Qatar.
No, there is no deductible applicable on your motor Third Party Policy.
Yes, but it is difficult to list all exclusions here. However, below are the specific exclusions which are generally not covered:
- Damage to your own vehicle
- Accident under the influence of alcohol / drugs
For other applicable exclusions please refer to your insurance policy terms and conditions
Yes, the motor insurance policy can be transferred to the new vehicle owner, subject to a fee.
Yes, the motor insurance policy can be transferred to the new vehicle owner, subject to a fee.
Premium is due with your application to arrange and activate the insurance policy. In respect of policy renewals, payment is required prior to the renewal/expiry date. The insurance premiums can be paid by debit card, credit card, bank transfer, online and cash up to QAR 1000 (One Thousand Qatari Riyals) paid at Seib Insurance office. Payment by cheque is accepted however policy activation is subject to realization of the cheque.
Yes, your policy documents will be sent to your registered email address, or an original copy could be delivered or collected from our office premises. The confirmation of coverage will include policy information such as your unique policy number, policy effective date, benefits, terms and conditions, limitations, exclusions, and other important information.
Our insurance offer is based on the information disclosed by you. In case of any changes in your earlier submitted information, contact us on +974 44026888 during working hours (between 8am and 5pm, Sunday to Thursday (excluding public holidays)) for review and approval to make necessary amendments to your policy.
Yes, we can provide you with a duplicate copy of your policy for a nominal fee of QAR 10.
Seib Insurance will make best efforts to notify you in advance of the renewal date. You can contact us on +974 4402 6888 during operating hours between 8am and 5pm, Sunday to Thursday (excluding public holidays), to arrange for renewal terms or visit our offices located at Airport Road, Doha Qatar.
Compulsory Third Party Liability cover cannot be cancelled, unless the vehicle registration is cancelled as well, or proof of another insurance cover is provided.
Please refer to the terms of business agreement for complete details or contact us on +974 4402 6888.
In case of an accident, please:
- Call the police on 999 to report the accident, especially if you are injured or cannot drive the vehicle. Otherwise, go directly to the police station with the other party for investigation. We advise you to stay up to date with the traffic department directions
- If the vehicle is severely damaged and cannot be driven, then leave it in a safe parking and proceed to the nearest traffic department in your area
- Get a police report stating the accident details
- Visit our offices at Airport Road, 3rd Service Road after Airport Signal, and ask for the assistance of the motor claims department to register a claim or email us at motorclaim@seibinsurance.com
- Submit the original police report along with a copy of your registration card and driving license
- Complete the claim form
Should you have a complaint about deficiency in the services or the products offered, please contact our Compliance & AML Manager by phone on the following numbers: (+974) 4402 6807 or (+974) 4402 6888 or by mail to the following postal address: Seib Insurance and Reinsurance Company, P.O. Box 10973, Doha Qatar, or by email to complaints@seibinsurance.com, setting out clearly the exact details of your complaint.
We handle customer complaints fairly, efficiently and with due diligence as per the complaints procedure. If you remain dissatisfied with our response, you have the right to refer the complaint to the QFC Customer Dispute Resolution Scheme either by email to complaints@cdrs.org.qa or by post to “The Customer Dispute Resolution Scheme”, P.O. Box 22989, Doha Qatar.
